Terms & Conditions

Welcome to Gentaura HQ (“we,” “our,” “us”). By accessing or using our website www.gentaura.in (“Site”), you agree to comply with and be bound by the following Terms & Conditions (“Terms”). These Terms apply to all users, visitors, buyers, and customers.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to these Terms. We may update or modify these Terms anytime, and it is your responsibility to review them periodically.

2. Eligibility & Website Use

To access our services, you must be at least the age of majority in your region. You agree not to use the Site for:

• Illegal or unauthorized activities
• Violating applicable laws
• Interfering with the website’s functionality

3. Orders, Cancellations & Deliveries

Users may place orders for products through our Site. We aim to maintain accurate product details and pricing but do not guarantee absolute accuracy at all times.

Cancellations: Orders can be canceled according to our cancellation policy.

Deliveries: Delivery times may vary depending on location and courier partners. We are not responsible for delays caused by third-party logistics.

4. User Content

By submitting reviews, comments, or content on our platform, you grant Gentaura HQ a worldwide, royalty-free license to use, reproduce, display, publish, and distribute your content.

5. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

6. Limitation of Liability

To the fullest extent permitted by law, Gentaura HQ is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site.

7. Termination

We reserve the right to suspend or terminate your access to the Site without notice if Terms are violated or fraudulent activity is detected.

8. Governing Law

These Terms are governed by the laws of India. Any disputes shall be handled exclusively by courts located in India.

9. Modifications to Terms

We may modify these Terms at any time. Continued use of the Site signifies acceptance of updated Terms.

Contact Information

Gentaura
AN 19 PROZONE TRADE CENTER , MIDC INDUSTRIAL AREA CHIKAL THANA , PROZONE MALL , Chhatrapati Sambhajinagar.
Maharashtra,431005.
Email: support@gentaura.in
Phone: +91 7719029561